TECON Customer Care Dept. is responsible for the order update and fulfillment, from production to delivery. During production, we will share the fabrication schedule and QC process with corresponding photos and videos. After production completion, we will also record the package and loading as record, and then submit them to our customers for reference.
All TECON materials are properly packed based on their size and weight, which can meet the requirement of sea transportation and the Incoterms 2010 as mandatory. Different package solutions are designed appropriately for different materials and systems.
Shipping advice will be sent to you via mail by our Customer Care Dept. with all key shipping info. including vessel name, container number and ETA etc. The complete set of shipping documents will be couriered to you or Tele-released upon request.