Shipping Info

TECON Customer Care Department handles order updates and fulfillment from production to delivery.  During production, we share the fabrication schedule and QC process with photos and videos. After  production, we document the packaging and loading process and provide these photos to our  customers. 

Before shipping, we ensure products and materials are properly packed according to their size and  weight, meeting sea transport and Incoterms 2010 requirements. The shipping advice includes the  vessel name, container number, and ETA, which we send to our customers. Full shipping documents  will be sent by courier or tele-released upon request.